ResellerMarket.Com : PSA
Every dedicated server at
ResellerMarket.Com comes packaged with a Personal System
Administrator to assist, maintain, and give clients monthly reports
on server health, overall status of server, and utilization of your
server.
This service is free with all dedicated
servers and the precise role of the PSA is up to the client. Every
month, every dedicated server goes through a 25 Point inspection by
live personnel to make sure the server is healthy and in good
shape. This put System Administration in the hands of experienced
individuals and is just one of the ways that make hosting at
ResellerMarket.Com a truly better experience.
Services include:
-verification and
physical check of the server
-remote portscan of machine to locate intrusive services
-bandwidth report (E-Mailed to you)
-IP Address Verification (Additions/Removals if needed)
-CPU utilization check (verify all CPUs are functioning and no
runaway applications are slowing server down)
-free memory / swap/paging file verification (available memory
check)
-IP filtering verification (all unused ports of server on locked
down)
-disk space verification (checking drives to verify available space)
-log file checking (rotation, deletion, cleansing) of log files
-check/clean temp directories (permissions, clean out aging files)
-verification of last backup date and destination
-Linux kernel version & patches > recommended upgrades
-Windows NT/2000 - service packs, hot fixes, and upgrade
recommendation
-uptime report (Windows 2000 and Linux)
-service and daemon performance auditing and security
-locating potentially hazardous third party programs
-verification of SSL certificates and expiration dates
-verification of domain expiration dates
-backup of IIS Metabase/Apache configuration
-Microsoft NT/2000 registry usage analysis
-utility installation service (batch scripts, admin tools)
-application audit and advanced monitoring suggestions
-update of internal dedicated server database
-emailed report to customer
-anti-virus updates and scan
-documentation of quick response recovery actions